All orders are produced & shipped from the UK. Please note that there is a 1-2 day working day processing time before dispatch.
Shipping within the UK typically takes 3-5 working days. All orders are tracked and shipped via Royal Mail.
For International orders, delivery times may vary. Buyers are responsible for any customs duties or import taxes that may apply. We are not liable for any delays caused by customs processing.
Royal Mail Delivery Times:
Standard UK shipping = 3 - 5 working days
Standard EU shipping = 3 - 7 working days
International Standard = 7 - 10 working days
Returns and Refunds
Please note: all sales are final.
At Cocoa’s Touch we take pride in the quality of our products. Each item is carefully checked and made to a high standard of excellence, which means we do not accept returns.
To ensure smooth delivery, please double check that your shipping address is complete and accurate at checkout. We cannot be held responsible for lost or misdelivered packages due to incorrect address details provided at the time of purchase.
ensure that all products are thoroughly checked and made to the highest standard of excellence, resulting in no returns for purchases. Please ensure your address is accurate and includes all necessary information. We cannot be held responsible for lost or misdelivered shipments due to incorrect address details provided at the time of purchase.
